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The rules for using Provenly as a reviewer, a business or a visitor.

By using Provenly you agree to these terms. Provenly (Pty) Ltd operates the platform from South Africa.

You may only write reviews about real experiences. Fake, paid-for or incentivised reviews without disclosure are removed and may lead to your account being closed.

Businesses may claim one listing per legal entity or branch, and must keep their information accurate. Businesses cannot pay to remove reviews.

Provenly may remove content that breaks our review guidelines or the law. These terms are governed by South African law.

Last updated November 2026