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Shopstar

4.6ProvenScore · 127 reviews(0 on Provenly · 127 on Google)
UnclaimedE-commerce software

ProvenScore

4.6

Excellent

0 Provenly · 127 Google · 0% from Provenly

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On Provenly since 2026

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Summary of Google reviews

What people talk about most

Recent Google reviewers most often mention service, quality, communication. Comments about service and quality are mostly positive.

Based on 5 Google reviews · Generated summary

“Shopstar is a fantastic online shop platform for small businesses and startups. It is user-friendly, practical, and makes setting up an online store much easier, even if you’re not an experienced website developer. The support has been excellent, and the YouTube videos are particularly helpful, providing clear, practical guidance throughout the setup process.”
David van Eyk
“⭐⭐⭐☆☆ (3/5) I chose Shopstar for my business, RSA Solar Supplier, because I wanted a South African e-commerce platform that could handle online sales, courier integrations, and website hosting in one place. The platform has a lot of potential and some good features, but my experience has been frustrating at times. I've experienced issues with third-party widget integrations, including difficulties getting Elfsight widgets to display correctly on my website. I've also had challenges with integrations and configuration settings that took longer than expected to resolve. While the support team is generally friendly and professional, some technical issues have remained unresolved for extended periods, and communication regarding progress from the development team could be improved. As a business owner trying to launch and maintain an online store, delays like these can have a direct impact on sales and customer experience. That said, when support does engage, they are willing to help, and the platform itself is easy to use for basic store management. I believe Shopstar has the potential to be an excellent South African e-commerce solution, but improvements in technical support response times, issue resolution, and integration flexibility would make a significant difference. I hope these areas continue to improve because I would like to see the platform succeed.”
Danny Veringa
“I had a good experience chatting with the support team. They were helpful, professional and took the time to explain things clearly. My questions were addressed and I felt supported throughout the process. Thank you for the assistance.”
Daphney Ratsoana

Key features

Highlights

Online store creation

Online store creation

Build an online store using a no-code drag-and-drop designer and ready-made themes.

About

About Shopstar

Shopstar is a Cape Town-based e-commerce platform for South African makers, creators and creative entrepreneurs. It provides tools to build and run online stores, including a no-code drag-and-drop designer and ready-made themes. Store owners can manage orders, payments, stock and analytics through a single dashboard, with built-in payment and shipping solutions.

The platform also supports selling through Google, Instagram, Facebook and WhatsApp. Its South African Customer Success Team provides assistance by email, WhatsApp and live chat. Shopstar offers month-to-month plans without long-term contracts, alongside a 14-day free trial. Its separate Shopstar Go platform offers selling from a single page.

Services & products

What they offer

Online store creation

Build an online store using a no-code drag-and-drop designer and ready-made themes.

Payments and shipping

Built-in payment and shipping solutions for online stores.

Store management

Manage orders, payments, stock and analytics in a single dashboard.

Social selling

Tools for selling through Google, Instagram, Facebook and WhatsApp.

Local customer support

Assistance from a South African Customer Success Team by email, WhatsApp and live chat.

Shopstar Go

A separate platform for selling from a single page.

Location & hours

Find them

Darter Rd, Gardens, Cape Town, 8001

Get directions
Monday9:00 AM – 5:00 PM
Tuesday9:00 AM – 5:00 PM
Wednesday9:00 AM – 5:00 PM
Thursday9:00 AM – 5:00 PM
Friday9:00 AM – 5:00 PM
SaturdayClosed
SundayClosed

Public holiday hours may differ — check with the business.

Photos

Photos (2)

Images from Shopstar's website.

Ask the community

Questions & answers

Ask a question

No questions yet — ask one and the business or past customers will answer.

Reviews

Reviews of Shopstar

4.6

ProvenScore · 127 reviews

Rate your experience

Google reviews are shown as published on Google and marked as such. They count toward the ProvenScore at a lower weight than verified Provenly reviews.All reviews on Google
David van Eyk

Google user

a month agoNot verified by Provenly

Shopstar is a fantastic online shop platform for small businesses and startups. It is user-friendly, practical, and makes setting up an online store much easier, even if you’re not an experienced website developer. The support has been excellent, and the YouTube videos are particularly helpful, providing clear, practical guidance throughout the setup process.

Danny Veringa

Google user

4 months agoNot verified by Provenly

⭐⭐⭐☆☆ (3/5) I chose Shopstar for my business, RSA Solar Supplier, because I wanted a South African e-commerce platform that could handle online sales, courier integrations, and website hosting in one place. The platform has a lot of potential and some good features, but my experience has been frustrating at times. I've experienced issues with third-party widget integrations, including difficulties getting Elfsight widgets to display correctly on my website. I've also had challenges with integrations and configuration settings that took longer than expected to resolve. While the support team is generally friendly and professional, some technical issues have remained unresolved for extended periods, and communication regarding progress from the development team could be improved. As a business owner trying to launch and maintain an online store, delays like these can have a direct impact on sales and customer experience. That said, when support does engage, they are willing to help, and the platform itself is easy to use for basic store management. I believe Shopstar has the potential to be an excellent South African e-commerce solution, but improvements in technical support response times, issue resolution, and integration flexibility would make a significant difference. I hope these areas continue to improve because I would like to see the platform succeed.

Daphney Ratsoana

Google user

a month agoNot verified by Provenly

I had a good experience chatting with the support team. They were helpful, professional and took the time to explain things clearly. My questions were addressed and I felt supported throughout the process. Thank you for the assistance.

Megan Groenewald

Google user

a year agoNot verified by Provenly

A special shout-out to Robyn. She was an absolute star and her professionalism is commendable. Shopstar is a fantastic platform and I like that they are proudly South African. I just created a website and I'm totally all thumbs when it comes to the tech side. Shopstar's platform is so user-friendly; it is a pleasure to work with them from start to finish. Well done Shopstar!

Kim Titus

Google user

a month agoNot verified by Provenly

The best online shop service i have used . Amazing Support systems and just as amazing Support staff!

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